Digital Marketing Agency

Frequently Asked Questions

Working With Us

Why should I hire a local marketing agency?

Hiring a local marketing agency offers numerous benefits. We understand the local market and culture, allowing us to create tailored strategies that resonate with your audience. Additionally, our proximity ensures we can meet in person, providing more personalized and responsive service. We serve clients in New Hampshire, Vermont, and Massachusetts, bringing regional expertise to your projects.

How quickly can I expect a response from your team?

We pride ourselves on prompt communication and customer service. During business days, you can expect a response from our team within 6 hours. We are committed to addressing your needs swiftly and efficiently.

How does your agency ensure personalized service?

Unlike large corporate agencies, we focus on building solid and communicative relationships with our clients. We tailor our services to meet your needs and goals, ensuring that every aspect of your marketing strategy aligns with your vision and objectives. Our team is dedicated to providing your projects with the highest attention and care.

About Our Services

Web Design

What is included in your web design services?

Our web design services encompass much more than cool graphics and trendy styles. We focus on accessibility, usability, and making your visitors feel welcome. Here’s how we bring together your taste, audience, and business into a uniquely designed website that leaves a lasting impression:

 

  • Custom Web Design: We collaborate with you to map, build, design, and launch a website tailored to your needs and preferences.
  • Fast Loading Responsive Design: We ensure your website loads quickly and works seamlessly on every screen.
  • Forms and Functions: Enhance your site’s usability with forms for downloads, sign-ups, donations, contact, and functional elements like calendars, social media feeds, and e-commerce.
  • Hosting: Choose from two hosting options for backup, security, and speed. Our premium hosting includes monthly maintenance for tasks like photo swaps, image edits, and page updates.

We also offer maintenance and updates to keep your site fresh and functional.

How long does it take to design a website?

The timeline for designing a website depends on the complexity and scope of the project. Typically, a standard website takes 4 to 8 weeks from initial consultation to launch.

Will my website be mobile-friendly?

Yes, all our websites are fully responsive and optimized for mobile devices, ensuring a seamless user experience across desktops, tablets, and smartphones.

Why should I hire a local web designer in Keene?

Hiring a local web designer helps you stand out from your competition with personalized service and a deep understanding of the local market.

About Our Services

Search Engine Optimization

What is SEO and why is it important?

SEO, or Search Engine Optimization, involves optimizing your website to rank higher on search engine results pages (SERPs). This increases visibility, traffic, and conversions, driving business growth.

What SEO services do you offer?

Our SEO services are tailored to meet your specific business needs and goals. We offer:

  • Content Creation: Our in-house writers create web pages, blogs, social media posts, branding elements, and email campaigns to boost your SEO.
  • Listings Management: We manage your business information online to ensure consistency and accuracy.
  • Backend SEO: We optimize site speed, structure, and layout to enhance user experience and search engine rankings.
  • Reputation Management: We monitor and respond to reviews, create engaging social media posts, and manage user interactions.
How long does it take to see results from SEO?

SEO is a long-term strategy. It typically takes 3 to 6 months to see significant rankings and traffic improvements. However, the timeline can vary based on the competitiveness of your industry and the effectiveness of the SEO strategies implemented.

About Our Services

Social Media Management

What does social media management involve?

Social media management includes creating, scheduling, and publishing content on your social media platforms. It also involves monitoring social media trends, running ad campaigns, and analyzing performance metrics.We handle everything to maintain an optimized and consistent online presence.

 

  • Custom Web Design: We collaborate with you to map, build, design, and launch a website tailored to your needs and preferences.
  • Fast Loading Responsive Design: We ensure your website loads quickly and works seamlessly on every screen.
  • Forms and Functions: Enhance your site’s usability with forms for downloads, sign-ups, donations, contact, and functional elements like calendars, social media feeds, and e-commerce.
  • Hosting: Choose from two hosting options for backup, security, and speed. Our premium hosting includes monthly maintenance for tasks like photo swaps, image edits, and page updates.

We also offer maintenance and updates to keep your site fresh and functional.

What social media management services do you offer?

Our services include:

  • Customized Social Media Strategy: We assess your competitors, industry landscape, and current tactics to formulate a content strategy with achievable goals.
  • Content Calendars: We plan and share content with you for approval before scheduling.
  • Community Management: We respond to comments and messages to build relationships with our followers.
  • Monthly Reporting: We provide reports showcasing account growth, top-performing posts, and future strategies.
Which social media platforms do you manage?

We manage all major social media platforms, including Facebook, Instagram, Twitter, LinkedIn, and Pinterest. We tailor our strategies to each platform to maximize engagement and reach.

How often will you post on my social media accounts?

The frequency of posts depends on your specific needs and goals. We recommend posting at least 2 to 4 times weekly on each platform to maintain a solid online presence.

About Our Services

Paid Advertising

What types of paid advertising do you offer?

We offer a wide range of paid advertising services, including Google Ads, Facebook Ads, Instagram Ads, and LinkedIn Ads. Our campaigns are designed to target your ideal audience and maximize ROI.

What types of paid advertising do you offer?

A: We offer various paid advertising services, including Google Ads, Facebook Ads, Instagram Ads, and LinkedIn Ads. Our campaigns target your ideal audience to maximize ROI.

How do you create effective paid advertising campaigns?

Our approach includes:

  • Make an Impact: We make your business visible to your target audience through search engine marketing.
  • Achieve Web Search Results: Our Google ads place your business at the top of search results.
  • Small Text, Significant Traffic: We develop ads tailored to your business with stimulating images, videos, and calls to action.
  • Add Visual Elements: Our display ads feature rich media or embedded videos to draw attention and improve conversion rates.
How do you determine the budget for a paid advertising campaign?

The budget for a paid advertising campaign is determined based on your goals, target audience, and the platforms you choose to advertise on. We work with you to develop a budget that aligns with your business objectives and delivers the best results.

How do you measure the success of a paid advertising campaign?

Success is measured through various metrics, such as click-through rates (CTR), conversion rates, cost per click (CPC), return on ad spend (ROAS), and overall ROI. We provide detailed reports to help you understand your campaigns’ performance.

About Our Services

Branding

What is branding, and why is it important?

Branding is the process of creating a unique identity for your business. It involves developing a consistent visual and messaging strategy that resonates with your target audience. Effective branding helps build recognition, trust, and loyalty among customers.

 

  • Custom Web Design: We collaborate with you to map, build, design, and launch a website tailored to your needs and preferences.
  • Fast Loading Responsive Design: We ensure your website loads quickly and works seamlessly on every screen.
  • Forms and Functions: Enhance your site’s usability with forms for downloads, sign-ups, donations, contact, and functional elements like calendars, social media feeds, and e-commerce.
  • Hosting: Choose from two hosting options for backup, security, and speed. Our premium hosting includes monthly maintenance for tasks like photo swaps, image edits, and page updates.

We also offer maintenance and updates to keep your site fresh and functional.

What branding services do you offer?

Our branding services include:

  • Logo Design: We create logos that capture your business’s message and values.
  • Stationery Design: We create business cards, letterheads, envelopes, and other materials to enhance your brand’s communications.
  • Packaging: We design packaging for your business so the products can shine. 
  • Brochure Design: We design brochures for trade shows, conferences, and press events to communicate your message effectively.
  • Tradeshow Booth Design: Our eye-catching displays help you stand out at trade shows.
Can you rebrand an existing business?

We offer rebranding services for businesses looking to update their image or shift their market positioning. We work with you to develop a fresh, modern brand that aligns with your new goals and vision.

About Our Services

Graphic Design

What graphic design services do you provide?

Our graphic design services encompass various needs, including logo design, brochures, business cards, banners, social media graphics, infographics, and more. We create visually compelling designs that enhance your brand’s appeal.

How do you ensure the designs match our brand?

We start by understanding your brand’s identity, values, and target audience. Our designers then create visuals that align with your brand guidelines and messaging, ensuring consistency across all materials.

Can you handle large-scale design projects?

Yes, we are equipped to handle projects of all sizes, from small-scale design tasks to comprehensive branding and marketing campaigns. Our team works closely with you to meet deadlines and deliver high-quality results.

About Our Services

Photography

What types of photography services do you offer?

We offer various photography services, including product photography, on-site photography, and more.

 

  • Custom Web Design: We collaborate with you to map, build, design, and launch a website tailored to your needs and preferences.
  • Fast Loading Responsive Design: We ensure your website loads quickly and works seamlessly on every screen.
  • Forms and Functions: Enhance your site’s usability with forms for downloads, sign-ups, donations, contact, and functional elements like calendars, social media feeds, and e-commerce.
  • Hosting: Choose from two hosting options for backup, security, and speed. Our premium hosting includes monthly maintenance for tasks like photo swaps, image edits, and page updates.

We also offer maintenance and updates to keep your site fresh and functional.

Why should I invest in professional photography?

Professional photography provides sharp, high-quality images that enhance your brand’s visual presence, driving better engagement and conversions. Authentic and high-quality photos resonate more with today’s consumers than stock images.

Do you provide photo editing services?

Yes, all our photography services include professional editing to ensure your photos look their best. We use advanced editing techniques to enhance image quality, correct colors, and ensure consistency with your brand’s aesthetic.